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Complaints Procedure

Please see the following leaflets.  Thank you

complaints leaflet

complaints letter

Patient Participation Group

The practice wishes to establish a group of patients who are willing to contribute some of their time to the development of the practice and its health services.

We are especially keen to make sure that the group is fully representative of our patients and therefore invite anyone with an interest to enquire about . . .
→ Read More: Patient Participation Group

Summary Care Record

What is it?

A summary care record is an electronic record which allows healthcare staff to have faster and easier access to your medical information.  They will be able to see what medications you take and any allergies you may have.  This means that you will recieve safe treatment when your surgery is closed, . . .
→ Read More: Summary Care Record

Up To Date Details

Please can you ensure that we have the correct up to date information for you:

Address Telephone/Mobile number Email Address

If your details have changed please can you inform us, thank you

Using health records

Below is a link to a pdf document detailing how we use your records. You will need adobe acrobat reader which can be downloaded for free from here.

Using Health Records

Dr Katey O’Driscoll

Dr O’Driscoll has joined us as a salaried Do ctor atPerranporth Surgery. Katey will be working with us twice a week.

Rural Transport Scheme

Transport Scheme (North Carrick Community Bus)

As from Monday 30th March 2009 we will have a community bus available to patients who live in outlying areas. Initially, the community bus will serve St Newlyn East and surrounding areas. The scheme is being administered by Age Concern Cornwall & the Isles of Scilly.

The service . . .
→ Read More: Rural Transport Scheme

Rural Transport Partnership

We are currently working with the Rural Transport Partnership towards setting up a community transport scheme in Perranporth. As yet we are not clear about the availability of the vehicle, but think it may operate over a couple of days each week. We anticipate the vehicle will be available to assist patients attending surgery . . .
→ Read More: Rural Transport Partnership

AFH – Summer update

Perranporth Surgery Arts – Summer Review

Hello there folks I’m back, three quarters of the way through and starting to evaluate the project, shocked at just how much we have done! During the last 5 months we will be wrapping a few groups up and leading them into new things; some are finding their own way and just one brand new one…..and also sadly thinking about finishing. Enjoy your summer and Thankyou for your support all of you.

Continue reading AFH – Summer update

Are you happy with our service?

Below are the results of the most recent patient questionnaire.

This survey was conducted at the beginning of the year. Surveys were sent out to patients who had consulted within the last month. Replies were anonymous. Stamped addressed envelopes were included to encourage response.

Continue reading Are you happy with our service?